Privacy Policy – filbet apps Philippines

This Privacy Policy explains how filbet apps collects, uses, stores, and shares personal information when you register for an account, use the platform, or interact with any of our services. It applies to all players based in the Philippines who use filbet apps.

By creating an account or using filbet apps, you acknowledge that you have read and understood this policy. If you do not agree with how we handle personal data, you should not create an account or continue using the platform.

We may update this policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will notify registered players through their account or on the platform. Your continued use of filbet apps after a policy update constitutes acceptance of the revised terms.

filbet apps collects personal information in several ways – directly from you when you register or use the platform, and automatically through your interaction with the service.

We do not collect sensitive personal information such as religious beliefs, political opinions, or health data. We do not accept payment via credit cards or cryptocurrency, so we do not store credit card numbers or crypto wallet addresses.

filbet apps uses the personal information we collect for the following purposes:

• Account management: Creating and maintaining your filbet apps account, verifying your identity, and enabling secure login via OTP.
• Transaction processing: Handling deposits and withdrawals in Philippine Peso, and maintaining an accurate record of your financial activity on the platform.
• Platform operation: Delivering game content, recording gameplay, tracking VIP tier progression, and personalising your experience on the platform.
• Security and fraud prevention: Detecting and preventing unauthorised account access, fraudulent transactions, and platform abuse.
• Legal compliance: Meeting obligations under applicable Philippine law, including responding to lawful requests from government authorities.
• Customer support: Responding to your queries, resolving disputes, and managing account-related requests.
• Service communications: Sending important account notifications, security alerts, and updates to platform terms or policies.

filbet apps does not sell your personal information. We share data only when necessary to provide the service, and only with the categories of recipients described below:

• Payment processors: Philippine banks, online banking providers, and local e-wallet service operators receive transaction reference details necessary to process your deposits and withdrawals. They do not receive your full gaming profile.
• Identity verification providers: Third-party KYC providers may process your identity documents during the one-time account verification step. These providers are bound by their own privacy and security obligations.
• Technology service providers: Hosting, platform infrastructure, and analytics providers who operate the technical systems that run filbet apps. These providers act under our instruction and may not use your data for their own purposes.
• Law enforcement and regulatory authorities: Where required by applicable Philippine law or in response to a lawful order, we may disclose personal information to government agencies or courts.

Any third party with whom we share data is subject to appropriate data protection obligations. We do not share your information with foreign entities for advertising or unrelated commercial purposes.

filbet apps retains your personal information for as long as your account is active and for a reasonable period thereafter, to comply with legal, accounting, and reporting obligations.

Transaction records, KYC documents, and gaming activity logs are retained for a minimum period as required under applicable Philippine financial and gaming regulations. After the applicable retention period, data is securely deleted or anonymised.

If you request to close your account, your personal information will be retained for the legally required period and then removed from our active systems. Some anonymised or aggregated data may be retained for analytical purposes.

filbet apps takes the security of your personal data seriously. The following technical and organisational measures are in place to protect your information:

• SSL (Secure Socket Layer) encryption for all data transmitted between your device and filbet apps servers.
• OTP (one-time password) authentication for account login and sensitive transactions.
• Access controls that limit which staff members can view personal data, based on operational necessity.
• Regular security reviews of platform infrastructure and third-party service providers.
• Account monitoring systems designed to flag unusual login patterns or transaction activity.

Despite these measures, no online platform can guarantee absolute security. You also play a role in keeping your account safe – use a strong, unique password, do not share your login details with anyone, and contact support immediately if you suspect unauthorised access to your account.

filbet apps uses cookies and similar tracking technologies to enable the platform to function correctly, remember your preferences, and analyse how the service is used. Cookies are small data files stored on your device when you visit the platform.

The types of cookies we use include:

• Essential cookies: Required for the platform to function. These manage your session, authentication state, and security tokens. You cannot opt out of these while using the platform.
• Functional cookies: Remember your preferences and settings, such as language or display options.
• Analytics cookies: Collect anonymised data about how players use the platform, helping us identify and fix issues and improve the overall experience.

Most browsers allow you to control cookies through their settings. Disabling essential cookies may affect the functionality of filbet apps. We do not use cookies to serve third-party advertising.

As a player on filbet apps and a resident of the Philippines, you have the following rights in relation to your personal data. To exercise any of these rights, contact the support team using the email address in the footer of this page.

We will respond to all valid data rights requests within a reasonable timeframe. Some requests may require identity verification before we can action them.

filbet apps is strictly for players aged 21 and above. We do not knowingly collect or store personal information from individuals under the age of 21. If we become aware that a minor has registered an account, we will close the account and delete the associated personal data.

Age verification is part of the standard KYC process. Players are required to submit a valid government-issued ID that confirms their date of birth before their first withdrawal is processed.

If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, you can contact the filbet apps support team using the email address listed in the footer of this page.

For related platform policies and information, refer to:

• Terms & Conditions – the full rules governing use of the filbet apps platform.
• Responsible Gaming – guidance on managing your gaming activity safely.
• FAQ – answers to common questions about accounts, deposits, withdrawals, and games.